Tenants

Download the RTA information booklet which outlines your rights and responsibilities as a tenant. For more detailed information please click on the RTA link in the sidebar on the right.

If you are unable to collect the keys at the start of your tenancy, you can send a representative in your place.

Please fill in this form and return to ezyAPP BEFORE your lease start date.

If you would like to make a request to the Owner of the property you are renting, you must do this in writing by using this form.

(Examples include: approval to install Pay TV, approval to put hooks in walls, request for installation of ceiling fans, etc).

All pets kept at a property must be approved in writing.

This includes minding someone else’s pet.

For current tenants who would like to apply to keep a pet at the property, please fill out the RTA Form 21 and submit to our office.

Once we receive this, we will submit it to the owner for their approval and be in touch as soon as possible.

As we have 14 days in which to reply, you must not bring the pet into the property until it has been approved or the 14 days has passed.

If you live in a unit or townhouse, you will need to obtain the permission of the Body Corporate before you can keep a pet. Given they are not obligated to respond for a period of up to 6 weeks, we may need to decline the request subject to Body Corporate approval. Therefore, if you can contact them directly to start the process this would be of great benefit to you.

When inviting another person to live at your rental property, it is not always necessary to sign a new lease.

However, you must ensure that the extra occupant is approved by the owner of the property by filling out the form below.

Please note that this only applies to the occupant named on the form and does NOT include any new pets. If the occupant brings a pet with them, you need to fill out a separate Pet Application Form which must be approved by the owner.

If you would like to leave at the end of your lease agreement, it must be submitted to our office in writing, stating the date you intend to vacate. It must be signed by ALL lease-holders. Minimum notice period is two weeks, or the end of the lease, whichever is the LATTER.

The easiest way to advise us you are not renewing your lease is to fill out and submit an RTA form 13. The required notice periods are stated on page.

If an incident causing injury has occurred at the property you are renting, please fill out this form and submit to our office immediately.

If your email address or phone number has changed, you need to fill out the form below and return to us.