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Will Maintenance still be done at Rental Properties?

Our contractors have their own protocols in place to minimise risk when visiting tenanted properties, so maintenance will be attended to as per normal times.

Maintenance is actioned through our online Console Tenant App which allows tenants to take photos of the issue. The contractor may be able to determine the problem without visiting first, reducing the number of visits required.

The only time a tenant will be able to deny access to a tradesperson is if a member of the household is sick with the virus or under government-directed quarantine.

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